Are ChatGPT, Claude, Perplexity, and Google AI Mode Accurate and Effective at Estate Planning?
New study shows that technology can take you a long way in estate planning, but it cannot take you all the way
Encore's industry-leading Support Team of estate planners and paralegals compared the accuracy of leading AI chatbots when answering 46 estate planning questions. The Support Team scored each chatbot's response on a traditional A–F scale to replicate how clients would use AI for estate planning.
Key Findings
Claude and Perplexity scored the most A and B grades.
ChatGPT and Google AI Mode scored significantly more D and F grades.
Google AI Mode failed to answer over half of the queries, and ChatGPT missed critical questions.
The report highlights risks such as misleading or incomplete advice, scenarios familiar to advisors who've seen clients present questionable AI-generated trust language or estate documents. As estate planning software and AI-powered guidance continue to evolve, Encore encourages advisors to use technology as a starting point for conversations, but to remain vigilant in reviewing all documents and recommendations.
Study Collaborators
The study was conducted in collaboration with a team of financial planning professionals, including Matthew Boersen, CFP®, CFA; Daniel M. Kopp, MA, MS, CFP®, MQFP®; Andrew Kulha, JD, CFP®; Scott Leonard, CFP®; Cristina Livadary, CFP®, RLP®; and Chelsea Ransom-Cooper, CFP®. Their deep expertise represents a cross-section of leading independent advisory firms.
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